Data Deletion Policy
Your right to be forgotten is fundamental. At Saffro Mart, we provide transparent steps to permanently remove your personal data from our platform.
Deletion Procedures
1. Request Submission: Email support@saffromart.com with the subject “Data Deletion Request” using your registered email address.
2. Identity Verification: We may verify your identity using OTP or confirmation methods to prevent unauthorized deletions.
3. Processing Timeline: Requests are processed within 30 days after successful verification.
4. Data Retention: Financial and transaction records may be retained for up to 7 years as required by law.
5. Third Parties: Integrated partners (payments, logistics) will be notified, subject to their own retention policies.
6. Backups: Encrypted backups may retain residual data for up to 90 days for disaster recovery.
7. Confirmation: A final confirmation email will be sent once deletion is complete. Data cannot be recovered thereafter.